Boosting Customer Engagement, One Interaction at a Time

Empowering brands to build lasting relationships with their customers through hyper-personalized, data-driven engagement strategies.

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CRM software that enhances personalization, customer engagement and retention.

Trusted by 2000+ Brands

  • Apsaara-icecream logo
  • The Irish House logo
  • KWC logo
  • GVMAL logo
  • City style logo
  • Thalapakatti logo
  • Kathiawar logo
  • Centro logo
  • Bagline logo
  • Kalyan Sliks logo
  • Cafe delhi heights logo
  • Crimsoune club logo
  • Prisma logo
  • Me n Moms logo
  • Kazo logo

AI Powered

Customer Engagement Advance Segmentation Marketing Automation Customer Insight Business Analytics
Elevate your customer loyalty, engagement, and personalization with  our customer experience management platform

Grow With the

Best Customer Engagement Platform

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Brands
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Loyalty Members
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Up-Time SLA
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Customer Retention
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Customer Satisfaction

Challenges We Navigate

How we empower brands for better customer experiences
Fragmented Systems

Disjointed systems, inconsistent engagement.

Limited Data

Isolated data limits personalization.

Outdated Programs

Rigid rewards, outdated experiences.

High CAC

Costly acquisition burdens growth.

Poor Analytics

Inadequate insights, misdirected efforts.

Evolving Expectations

Shifting demands require adaptation.

One Dashboard to Analyze, Act & Achieve

ACE - Boosting customer engagement and driving retention

Boost Customer Engagement & Drive Retention

Redefine customer loyalty by creating meaningful, personalized connections with automated, targeted interactions and seamless loyalty programs.

Prism - Data-Driven decisions with customizable dashboards

Data Driven Decisions Made Simple

Enable real-time insights, custom dashboards, and predictive forecasting to optimize decision-making. Unlock the full potential of your business data with advanced reporting and deep analytics.

InsightX - AI-Powered CRM Marketing Solution

AI-Powered CRM Marketing Intelligence Layer

InsightX analyses customer behavior, predicts trends, provides recommendations, and uncovers growth opportunities. Make smarter decisions with actionable insights that turn data into revenue effortlessly.

Supported by Cutting-Edge Technology Partners

Hear It From Our Clients

  • eWards has made our work simple and hassle-free, and has met all our requirements without any time boundaries. We look forward to even better support for the brand to achieve even greater heights.


    Sri Aurobindo

    Senior Marketing Manager @ Prisma
  • We started using eWards CRM in November 2022. It's a simple and perfect solution for SMEs. Currently, we are using eWards CRM in 3 different countries, and the product performance is good and stable.


    Hrishikesh Sreenivasan

    IT Head @ Kalyan Silks
  • We have been using eWards for almost 18 months, and we are very satisfied with the service provided by eWards. I would definitely recommend eWards to any kind of retail chain.


    Suman Gurram

    Director @ Gurram Brothers
  • eWards loyalty system has many unique matrices to understand the customers and their purchasing behavior and tune our plan accordingly, and instant reports are their key growth factors for any brand. We also like the service, which is the best thing we appreciate about their team for.


    Karunakar Reddy

    CRM Manager @ Centro
  • eWards uses proactive approaches. Their prompt resolution of issues has significantly enhanced our customer experience. They have made sure that our CRM system operates seamlessly. Looking forward to a healthy business partnership with eWards.


    Rahul Jain

  • Partnering with eWards for our WhatsApp marketing has been a critical change for The Irish House. We are excited about the future and look forward to exploring more opportunities with eWards by our side.


    Prathamesh Bhosle

    Digital Marketing Manager @ The Irish House
  • eWards dedication and commitment to providing excellent support is a valuable asset to our team. I truly appreciate the team and can confidently recommend them to anyone in need of great support.


    Hiren Suresh Kumar Bhatt

    Marketing Manager @ Kabhi B
  • As a customer experience management solution, eWards has exceeded our expectations. The system has greatly improved our operational efficiency by streamlining and optimizing our loyalty program for hi-style & Diva brands. We highly recommend them.


    Sharon Kiron

  • I like eWards CRM. We have been working with eWards team for quite a few months, and the experience has been truly good. They have effectively addressed all our concerns and ensured tailored solutions to our brand's specific needs. Overall, it has been a good experience with eWards.


    Mahendra Bhosale

    JC Retail
  • eWards loyalty programs have tiered structures, where customers can unlock additional benefits or perks as they reach higher levels. As customers earn more points, they may be motivated to spend more to reach redemption thresholds, thus increasing overall sales. They provide excellent tools and services.


    Bubbles

  • Working with eWards has been fantastic since we were shown promising new ways to make our company more visible through targeted marketing. Today, we plan our campaigns using statistics and more accurate data, which produces amazing results. eWards is truly the complete package.


    Devang Doshi

    Director @ Kathiawar Stores