Boost Your Customer Retention with nGine
From digital coupons to referral programs and an integrated feedback loop, nGine provides a range of tools to empower your brand to build long-lasting relationships with your customers.
Book a Demo
Features of nGine
Foster Customer Loyalty
Turn customer satisfaction into lasting brand advocacy with loyalty programs designed to drive repeat purchases. By fostering meaningful connections and rewarding your customers' trust, this program helps create a seamless pathway from satisfaction to loyalty, ensuring they choose your brand time and time again.
Amplify Your Brand through Referrals
Expand your customer base organically by empowering your advocates to become your strongest marketing channel. Incentivize them to drive growth and foster deeper connections.
Digital Invoice
Optimize post-purchase customer journey with eWards digital invoicing solution. Our customizable eBill allows you to engage customers in new ways by adding dynamic banners, promoting current offers, and displaying loyalty balances.
Gather insights with valuable customer feedback and NPS responses directly through the invoice while also redirecting them to your social media platforms with a simple click, all within a single eBill.
Integrated Feedback
Capture real-time feedback and gain deep insights into your customers' experiences. Resolve queries and improve customer satisfaction at every step with a well-structured feedback escalation matrix.
Protection Against Fraud
Maintain the integrity of your brand by proactively identifying and addressing fraudulent activities with our advanced fraud detection module. Strengthen customer trust, ensure secure transactions, and protect long-term relationships by preventing fraud before it happens.