ACE stores all your customers’ information in one place, with real-time updates that are easy to share with your various teams. You’ll be able to see a history of your interactions with customers from their behaviour (such as purchase or contact) to how it made them feel (customer feedback), revealing the scope of improvement. It also offer a set of solutions to create and deliver omni-channel experiences and track customer interactions throughout their journey. They help business collaborate better and execute faster to deliver highly personalised experiences, at scale.
Loop helps you to deliver information on your customer experience at each step along the customer journey. It helps you to achieve customer satisfaction by deconstructing of the journey into its component experiences and providing valuable insights which helps you to improves your business.
Prism is a powerful business intelligence service that can give you the insight needed to make successful strategic plans for your businesses. It is powered by a powerful Machine Learning engine which helps to identify key trends and patterns in your business data and consequently make it easier for you to connect the dots between several aspects of your business which go unnoticed.
Ping that provides you everything that you need to sell your products or services online. As a customer facing front end component of an online business It has been conceptualised and built to offer mobile ready and customizable solution with quick turnaround time. It has all the tools you need to build, manage, and grow your business from a physical store to online, and also if you want to take your brand to global audience.
Reserva helps businesses to manage queues and bookings efficiently and effectively which frees you up to focus on serving the customers and maximise turnover.